As part of our normal day to day operational procedures, all access services are logged. The logs are held by us for future support issues and general operation. The information contained in the logs is deemed private and is not disclosed to any entity.

Web Site

All information collected from the web site is considered private and personal. It is collected only for the purpose for which you have provided it. The information gathered is secured using SSL encryption.

Home Pages

If you activate your personal home page and upload content. You should be aware that the home page will be visible to millions of users from all over the world. This information can be searched, copied and used by any web user. We have no control over the subsequent use and disclosure of the published home page.

What sort of personal information does Acenet hold?

Customer Registrations

If you have signed up for an internet connection or web site, we will hold your contact details. These details are primarily used for billing, relevent information and events.

Technical Support

If you call our support staff, or seek online support we will hold your contact details and keep a record of the problem for future support.